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Security questionnaire answer kit

Received a CAIQ, HECVAT or SIG Lite? Describe your security once and get consistent, ready-to-paste answers for every area, the evidence to attach, and the gaps to close before you send it.

CAIQ

The Consensus Assessments Initiative Questionnaire is published by the Cloud Security Alliance and follows its Cloud Controls Matrix (CCM). Most questions are yes or no with room for an explanation, and a shorter CAIQ-Lite exists.

Answer per CCM domain (the codes below), keep explanations short and factual, and consider publishing your answers in the CSA STAR registry so customers can find them.

1 Your company
2 Your security controls
3 Security contact

Customers are told to report incidents to this address, so it appears in your answers.

When you copy or download, Sourceably saves your contact details and a summary of your answers so our team can help you close the gaps. Your answers are built in your browser. Privacy policy

8 of 10 areas readySelf-reported answers: review them before you send.

Governance and certifications

GRC · A&AGap

We maintain a written information security programme with a named owner, reviewed by management at least once a year. We do not yet hold an independent security report or certification; we can share our policies and the results of our own control checks.

Evidence: Information security policy

Many customers expect SOC 2 or ISO 27001. A verified security scorecard can bridge the gap while you prepare.

Hosting and data location

IVS · DSPReady

Our service is hosted on Amazon Web Services. Customer data is stored and processed in: United States. We can provide a list of subprocessors on request.

Evidence: Architecture overview · Subprocessor list

Identity and access management

IAMReady

Multi-factor authentication is enforced for all staff accounts, including email, source code and administration consoles. Access is granted by role and removed when people leave. Customers can sign in with single sign-on (SAML or OpenID Connect).

Evidence: Access control policy · Screenshot of MFA enforcement

Encryption

CEKReady

Customer data is encrypted in transit with TLS 1.2 or higher and at rest using the encryption services of Amazon Web Services, with keys managed by the provider’s key management service.

Evidence: Encryption standard or configuration summary

Backup and business continuity

BCRReady

Customer data is backed up daily to a separate location, and restores are tested and recorded at least once a year.

Evidence: Backup policy · Latest restore test record

Vulnerability management and testing

TVM · AISReady

Security updates are applied on a defined schedule based on severity, and code changes are reviewed before release. An independent penetration test was carried out in the last 12 months; an executive summary is available on request.

Evidence: Penetration test summary · Patch management policy

Incident response

SEFPartly

We have a written incident response plan with defined roles, severity levels and escalation. We notify affected customers of a confirmed security incident involving their data within 72 hours. Security contact: our security contact.

Evidence: Incident response plan summary

Run a one-hour tabletop exercise and keep the notes as evidence.

People and training

HRSReady

All staff complete security awareness training at onboarding and every year. Background checks are carried out before hiring where the law allows, and staff sign confidentiality terms.

Evidence: Training completion records · Confidentiality clause in the employment contract

Third parties and subprocessors

STAReady

We review the security of our critical vendors and subprocessors before onboarding and periodically after, and they are bound by contractual security and confidentiality terms.

Evidence: Subprocessor list · Vendor management procedure

Data retention and deletion

DSPReady

Customer data is retained only for the duration of the contract. Within 30 days of termination it is returned on request and then deleted from production systems; backups expire on their normal schedule.

Evidence: Data retention and deletion policy

Next step

Answer once, for every customer

Sourceably’s on-premise agent checks your controls on your own servers and turns them into a verified scorecard you can share instead of filling in the next questionnaire.

Free during pre-launch. Self-assessment only: not an audit, attestation or certification.

How to answer a security questionnaire quickly

  1. Find out which one it is. CAIQ, HECVAT and SIG Lite have different lengths and emphasis; a customer’s own spreadsheet usually borrows from them.
  2. Write your answers once. Keep one approved answer per area and reuse it, so every customer gets the same, consistent story.
  3. Be precise, not optimistic. A clear "partly, and here is what we do instead" is trusted more than a "yes" you cannot support with evidence.
  4. Attach evidence. Policies, a SOC 2 or ISO 27001 report, a penetration test summary and screenshots answer follow-up questions before they are asked.
  5. Close the easy gaps first. MFA for every account, encryption at rest and a tested backup are quick to fix and come up in every questionnaire.

CAIQ, HECVAT and SIG Lite compared

CAIQ Cloud and SaaS customers

From the Cloud Security Alliance, organised by the domains of its Cloud Controls Matrix. Mostly yes/no questions; answers can be published in the CSA STAR registry.

HECVAT Universities and colleges

From EDUCAUSE for vendors to higher education, with detailed questions on student data, authentication and accessibility.

SIG Lite Banks, insurers and large enterprises

From Shared Assessments, common in financial services. The shorter version of the licensed SIG questionnaire, used for lower-risk vendors.

Frequently asked questions

Does this kit contain the official questionnaires?

No. CAIQ, HECVAT and SIG belong to their publishers. The kit drafts your own answers, organised by the areas these questionnaires cover, so you can paste them into the copy your customer sent you.

Can I send the drafted answers as they are?

Review them first. They only restate what you selected, and each customer’s wording differs, so adjust the answer to the exact question and attach the evidence listed.

Are my answers uploaded?

No. The answers are drafted in your browser. If you add your contact details and copy or download, Sourceably saves those details and a short summary, unless you tick "Don’t contact me".

How do I stop answering the same questions again?

Share evidence once: a SOC 2 or ISO 27001 report if you have one, or a verified security scorecard that customers can check, so most questionnaires shrink to the questions specific to them.

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